Graduate & Public Communications Specialist
Overview
Job Description
National Training, Inc. is looking for a full-time candidate to provide administrative support and assistance in various areas of the Admissions, Training, and 3rd Party Testing departments to increase productivity.
Major Duties and Responsibilities
Duties & responsibilities are subject to change by the Director of the school.
- Ability to dial 75 telephone calls in an 8 hour shift
- CDL testing coordination and appointment setting by phone, email, and on-site. Information will be entered into various student management databases including Podio, Theos, and CATS)
- Provide administrative support to help build 3rd Party Testing and Placement programs
- Contact graduates of National Training by phone, email or on-site to obtain placement information, updating various student management databases. Annual updates are made in the State’s database.
- As requested, provide exit placement presentations to the students at the training facility
- Contact truck driving and heavy equipment employers and schedule their participation in the school’s webinars and presentations to the students
- Light housekeeping & janitorial duties are required to include the classrooms, restrooms, kitchen and office areas
- Any job requests or duties requested or assigned by the Supervisor or Director of the school
Minor Duties and Responsibilities
Any administrative assistance which can be provided to maintain a steady workflow and coordinated effort to meed our students’ needs. General administrative tasks include but are not limited to:
- Handling emails
- Filing
- Making copies & scanning documents
- Receiving packages
- Opening mail
- Greeting guests and customers
Job Qualifications
Education
- High school diploma plus work experience
- College graduate preferred with experience or background in any of the following disciplines: Counseling, Education/Training, Public Speaking and/or business experience background
Experience
- Strong communication skills to include: active listening, speaking, reading comprehension, social perceptiveness, writing, oral and written expression, oral and written comprehension, and problem sensitivity
- Customer and personal service
- Energetic and engaging phone presence
- Strong computer and electronic skills
- Ability to dial 75 telephone calls in an 8 hour shift
- Ability to follow directions, able to disseminate directions to others and log outcomes
- Telephone and computer skills must be above average competency
Key Competencies
- Strong personal communication skills
- Energetic and engaging phone presence
- Ability to dial 75 calls in an 8 hour shift
- Able to follow and provide directions and log outcomes
- Strong computer and electronic skills
- Customer and personal service
Physical Requirements
- Sitting for extended periods of time while making phone calls or entering data into the computer
- Standing for 45 minutes – 1 hour for presentations
- Lifting or moving student seating for housekeeping purposes
JOB APPLICATION FORM